Return and Refund
HoneyBetty Return & Refund Policy
Thank you for choosing HoneyBetty for your fashionable accessories. We are committed to providing you with quality products and exceptional customer service. We understand the importance of selecting the right accessories, whether they be bracelets, rings, necklaces, anklets, earrings, keychains, phone charms, or bag charms, and we strive to ensure your satisfaction with every purchase.
By placing an order or purchasing products at HoneyBetty, you agree to adhere to the following terms and conditions in addition to our Privacy Policy. Your shopping experience is of utmost importance to us, and we aim to make it as rewarding as possible.
At HoneyBetty, we are confident that you will be delighted with your purchase. All of our products, from bracelets to phone charms, are designed with your needs in mind. However, if a product does not meet your expectations, you are backed by our 30-day return policy.
You can return any product within 30 days of receipt for any reason for a full refund. We ensure a hassle-free return process without any restocking fees.
How to Return an Item
To initiate a return, please follow these steps:
Contact Us: Email us at bettykowloon@gmail.com with your order number and the item(s) you wish to return, along with the reason for the return.
Prepare the Package: Securely pack the item(s) in the original packaging, if available. Include all paperwork, parts, and accessories to ensure a full refund.
Send It Back to Us: Mail your return to the following address:
Use a trackable shipping method to ensure your package does not get lost in transit. Please note that customers are responsible for the risk of loss during shipping.
Refunds are processed within 1-3 business days after we receive your returned item. The refund will be issued to the original payment method used during purchase, unless otherwise specified. There are no restocking fees associated with the return.
Return shipping is on us! Once you initiate a return, we will provide you with a pre-paid shipping label.
Please note that final sale items are not eligible for returns.
If you have any questions regarding our Return and Refund Policy, please do not hesitate to contact us at bettykowloon@gmail.com.
We value your business and aim to meet your expectations with every purchase at HoneyBetty. Your satisfaction is our priority!